We are
Passionate

about what we do.



Accedo Services is an agile and scalable nearshore
leader for English, Spanish, and other language
Customer Support Needs.

Let's talk
Girl

Make an impact happen with a career at accedo.

Make an impact happen with a career at accedo.

Customer Service

We communicate with your
customers through
the channel they prefer.

Apply now
Customer Service

Technical support

We’re heavily focused on resolution,
reducing repeat calls, and on your
customer’s experience.

Apply now
Technical support

Sales

A cost-effective partnership that
helps you reduce operating
costs and time.

Apply now
Sales

Digital Marketing

We provide tailored digital
marketing solutions that fit your
business goals.

Apply now
Digital Marketing

Helpdesk

Improve your IT department
efficiency by letting us take care of
smaller tickets such as password
resets, email account setups, etc.

Apply now
Helpdesk

Back Office

Save money and time with our full
back-office services. We serve
industries such as health care, legal
services and many more.

Apply now
Back Office
people

Get in touch to see
how we can help.
We'd love to hear for you!

We'd love to hear for you!

Let's talk

Operation Delivery models


Work from home

Our Virtual contact center solution ensures quality, scalability and security to our clients.

We offer a flexible workforce delivery model with on-site training and schedule on-site meetings based on client needs. This model drives higher employee satisfaction which has a positive impact on performance levels.

Operation Delivery models

Operation people
Virtual contact center

Virtual
Contact Center

Although the work-at-home model has redefined the industry, the brick-in-mortar operating model continues to be preferred by our clients and employees.

  • Managua, Nicaragua Campus
  • Pereira, Colombia Regional Center
  • Cali, Colombia Regional Center
  • Bogotá, Colombia Regional Center
  • Bucaramanga, Colombia Regional Center
play reel

Industries


We have a wide catalog of services in different industries, as well as a highly trained
and committed team to achieve the established objectives.

Retail & ecommerce
Consumer Packaged Goods
Banking & Financial Services
Legal Services
Healthcare
Energy & utilities
Telecom
Technology

Our locations


Our locations

Bucaramanga, Colombia Regional Center
Bucaramanga, Colombia Regional Center
Bucaramanga, Colombia Regional Center
Managua, Nicaragua Campus
Managua, Nicaragua Campus
Managua, Nicaragua Campus
Pereira, Colombia Regional Center
Pereira, Colombia Regional Center
Pereira, Colombia Regional Center
Cali, Colombia Regional Center
Cali, Colombia Regional Center
Cali, Colombia Regional Center
Bogotá, Colombia Regional Center
Bogotá, Colombia Regional Center
Bogotá, Colombia Regional Center